Quek YS

Research Article: What makes one civil?: The associations between civility scores, gender, rational-experiential processing styles, self-consciousness and socioeconomic factors in Singapore.

In studying the topic of civility and its association to other parameters, we modified Forni’s Twenty-Five Rules of Considerate Conduct into an inventory for assessing civility. 220 Singapore residents completed an online survey that included a demographic survey, the civility inventory, SCS-R, and REI-40.

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The Sound of Music on the Pocket: A Study of Background Music in Retail

Influences of background music on consumer behaviour has economic potential for businesses, however, the precise parameters for manipulating these effects have remained elusive. In this study, the impact of different genres of background music on consumer spending was examined via a pilot field test conducted in three branches each of both a Japanese-themed and a Mexican-themed restaurant chain in Singapore.

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